Great Western Cameras, Swindon

Great Western Cameras, Swindon - Review www.grumpymum.co.uk

Grumpy Dad (GD) and I always try to buy each other one present that we actually want for Christmas and this year my present will be a new camera. After making this decision we did what most people do and researched what we wanted online before heading out to the shops to actually see and touch the cameras we had been looking at. At first we went to Currys where I discovered that the camera I thought I wanted wasn’t for me and although I did find a camera I liked, Currys had no stock and the sales assistant seemed […]

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Hyping Up Hive – The Conclusion

British Gas Miss-selling Article www.grumpymum.co.uk

Read Part 1 HERE On the 7th December I wrote an article about the terrible miss-selling practices that I had witnessed British Gas engineers employ in order to get me to part with £150 to £250 to purchase a Hive smart thermostat. I was shocked that 5 different engineers advised me that I would need to have Hive installed to replace my faulty thermostat instead of replacing it with a free analogue model, which was similar to the thermostat I already had. After some investigation I discovered that British Gas engineers were indeed able to replace the thermostat with a […]

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Costa Coffee – In Hot Water – And another thing…

Costa Coffee in Hot Water www.grumpymum.co.uk

Read the rest of the story… Part 1 | Part 2 | Part 3 | Part 4 | Part 5 | Part 6 I never intended to write another follow up to my Costa Coffee story. In truth, I came under some quite unpleasant fire after the story, which was published in the Swindon Advertiser, made it into a comic Facebook page called “Angry People in Local Newspapers”. However, not everyone miss-understood the point of the article and several days later Barrie Hudson, also of the Swindon Advertiser published the following in his column. Save Save Save

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British Gas Hyping Up Hive

British Gas Miss-selling Article www.grumpymum.co.uk

When the Grumpy family moved into our new home a few weeks before Grumpy Baby’s arrival, things were hectic to say the least. There was an endless stream of companies to inform and DIY jobs to be done, so when British Gas offered me a free boiler service if I signed up to their HomeCare package, I jumped at the chance of ticking one more thing off my list. The next day the engineer arrived and gave my boiler a clean bill of health with two exceptions. There was a small leak on one of the valves and the thermostat […]

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Costa Coffee – In Hot Water – The Final Chapter!

Costa Coffee in Hot Water www.grumpymum.co.uk

  This is the final post regarding my experience of Costa Coffee and their head offices inability to get the message across to their stores that staff are allowed to provide hot water to mums wanting to warm their baby’s milk. There are still a lot of branches of Costa where staff have not been made aware of the company policy, however I hope that this is about to change. The local Swindon newspaper, The Swindon Evening Advertiser, has run an article today based on this blog and featuring a quite awful photo of yours truly. I have to admit […]

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Costa Coffee – In Hot Water – Part 4

Costa Coffee in Hot Water www.grumpymum.co.uk

Part 1 | Part 2 | Part 3 | Part 4 | Part 5 | Part 6 12 days after emailing Costa Coffee once again about being refused hot water to warm my baby milk and I finally received a response from them. “I have raised this matter again with the Area Manager, she has confirmed she has spoken to the Manager Greenbridge store, she has also requested that they send another communication to all stores in this area via internal methods. She does have 230 team members in her region so we can only assume the team members had […]

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Sweeping Autumn Tree Wall Sticker – Review

Tree Wall Sticker Review www.grumpymum.co.uk

What is it? The sweeping autumn tree wall sticker is a vinyl wall decoration for indoor use. About the product The first thing I should mention about this product is that I didn’t get what I paid for! I was under the impression I was buying a wall sticker from Design Devil, a UK company who make high quality wall stickers. Unfortunately their advert had been hijacked by a Chinese company who were selling cheap Chinese reproductions which are no where near the same quality. It is the cheap reproduction that I will be reviewing, however the design is beautiful […]

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Review: Currys PC World Delivery Service

Currys PC World Review www.grumpymum.co.uk

I know I’m getting old because I get truly excited about things like buying new white goods, so today was a little like Christmas come early. After moving into our new house a few months ago it became apparent that the built in appliances left a lot to be desired. The fridge alternated between freezing and warming its content for reasons best known to itself, the freezer liked to randomly turn into an iceberg and the dishwasher didn’t! Time for a trip to Currys, but only because they are the only appliance and electrical specialist left on the high street. […]

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Costa Coffee – In Hot Water – Part 3

Costa Coffee in Hot Water www.grumpymum.co.uk

I had hoped that there would be no part 3 to this saga but sadly the message still doesn’t seem to have seeped through and disappointingly Costa Coffee seem to have decided to no longer respond to my emails advising them when I have been refused hot water for Grumpy Baby’s bottle, against their own policy. In the most recent incident, the Grumpy Family re-visited the branch that started it all at Green Bridge, Swindon. Previously the manager of this branch had been quite rude to me regarding my request for hot water, so we entered hopeful that the message […]

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Review: 1byOne Home Humidifier

Night Light

What is the 1byOne home humidifier A humidifier is used to introduce a cool mist into the air. This is particularly useful in winter when central heating can dry out the air to an uncomfortable degree. About the 1byOne home humidifier The 1byOne humidifier comes in a compact box with everything you need and extensive instructions on how it should be used. The humidifier itself is a attractive teardrop shape and comes in 4 parts. The top “hat” section can be twisted to direct the vapor flow in any direction. The central section is a water tank which provides vapor […]

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